How do 4BLANC® products differ from other products available on the market?
4BLANC® places special emphasis on a healthy work environment. The brand’s equipment is equipped with powerful motors, modern filtration technologies, and ergonomic design, ensuring high work efficiency and comfort, as well as helping to create a healthier work environment for both the professional and the customer.
What is the difference between Alizé and Maéstro?
TheAlizé model is lighter, more portable, and more compact. It is particularly convenient to use with a portable stand on wheels. The unit features 3 built-in LED lighting modes and 3 suction power levels. The controls are located on the external power adapter/controller, making it particularly easy to adjust while working on a pedicure.
Maéstro is an improved and more powerful version—a professional nail workstation with an enhanced level of protection. It is suitable for manicures, pedicures, and podiatry, as it helps absorb not only dust but also unpleasant odors.
Master of the Universe:
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3 lighting brightness modes;
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3 light temperature settings;
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3 suction power levels;
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built-in UV disinfection feature;
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an intuitive control panel on the unit's housing;
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360° swivel head.
Maéstro is more powerful than Alizé— Maéstro's power level1 is roughly equivalent to Alizé's power level 2 .
Are 4BLANC® machines loud?
4BLANC® vacuum cleaners are designed to provide powerful suction while maintaining a controlled noise level for a comfortable working environment.
Average noise level:
The actual noise level may vary depending on the selected power mode, the distance from the device, and the room acoustics. For comparison, a normal conversation is about 60 dB, while a noisy street is about 80–85 dB.
What should you do if you need replacement parts?
Spare parts, such as filters, can be purchased on the 4BLANC® website or from official distributors, including Amazon. If a part is lost or needs to be replaced, you can contact the 4BLANC® customer support team by emailing info@4blanc.com.
How often should the filters be replaced? Where can I buy them, and how do I install them?
The filter's service life depends on the intensity of use and the amount of dust.
For daily professional use, we recommend:
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Empty and clean the filter once every two weeks;
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Replace the filter approximately every 45 days;
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The Alizé filter is designed for approximately 100 treatments;
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Maestro filter – approximately 120 treatments.
The filter needs to be replaced sooner if the suction power decreases or if it is visibly clogged with dust.
Filters and accessories are available on the 4BLANC® website. Installation recommendations can be found in the respective Alizé and Maéstro instruction manuals.
The suction power has decreased—could the filter be the cause? How do I check and clean it?
Yes. An overfilled or improperly installed filter is one of the most common causes of reduced suction power.
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Reinsert the filter until you feel or hear a click.
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It is recommended to perform a tissue test at the air intake opening at all three power levels.
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HEPA filters must not be washed.
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It is recommended to empty and clean the filter every 2 weeks or, if necessary, replace it entirely.
If the filter cap is lost or you need a new adapter, where can you order replacement parts?
Spare parts, such as filter caps, adapters, and others, can be ordered with the help of the 4BLANC® customer support team. When contacting the support team, please specify the equipment model so that you can receive information about available parts and prices.
How can you tell if a filter is defective or was damaged during shipping?
If the filter is deformed, torn, its frame is cracked, or the filter cannot be inserted properly and does not click into place, please contact the 4BLANC® customer support team, attaching photos and your order number.
Defective parts covered by the warranty will be replaced.
Does the equipment come with spare filters?
The unit comes with an initial filter. Additional replacement filters can be purchased on the 4BLANC® website or from official retail partners.
How do you properly maintain 4BLANC® equipment?
Depending on how often it is used, the filter should be cleaned or replaced regularly. Detailed cleaning instructions are available in the user manual.
Recommended:
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Clean the inside of the filter and the unit's housing once every two weeks;
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Replace the filter approximately every 45 days.
The Maestro filter is designed to last for approximately 120 treatments.
Questions About Maéstro
Where is the serial number located?
The unique serial number sticker is located on the product packaging and/or under the Maéstro head on the adjustable stand.
How do I install the Maéstro nail dust collector?
The Maestro comes with detailed instructions for use. Thanks to its ergonomic design, the device can be easily set up at your workstation.
Additional installation instructions and videos can be accessed by scanning the QR codes on the original packaging or by visiting the 4BLANC® instruction page.
The Maestro won't turn on. What should I do?
Check to make sure the protective grille is properly aligned with the opening. There are small white arrows on the grille and the appliance that should line up.
The vacuum cleaner won't turn on:
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if the UV disinfection mode is enabled;
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if the protective grille is not installed correctly.
How often should the Maéstro Nail Station filter be replaced?
Depending on the frequency of use, it is recommended to replace the filter approximately every 45 days for optimal performance.
The Maestro filter is designed to last for approximately 120 treatments.
How do I clean the Maéstro Nail Station?
Depending on how often it is used, the filter should be cleaned or replaced regularly. Detailed information is available in the user manual.
Recommended:
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Clean the inside of the filter and the unit's housing once every two weeks;
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Replace the filter approximately every 45 days;
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One filter is designed to last for approximately 120 treatments.
Does Maéstro help reduce unpleasant odors?
Yes. Maéstro is designed not only to collect dust during nail treatments, but also to help reduce unpleasant odors.
Can this device be used for a pedicure?
Yes. Both the Alizé and Maéstro models are suitable for manicure and pedicure treatments.
What are the main features of the Maéstro vacuum cleaner?
Maéstro provides:
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powerful dust extraction;
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reduction of unpleasant odors;
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A 360° swivel head for more comfortable use;
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UV disinfection mode.
Questions About Alizé
How do I install the Alizé nail dust collector?
Alizé is designed for simple and convenient installation.
To set up the product, you can watch the short video tutorial or follow the steps in the user manual. You can also access the video tutorials by scanning the QR codes on the product packaging.
How do I clean an Alizé vacuum cleaner?
Depending on the intensity of use, the filter should be cleaned or replaced regularly. Detailed information is available in the user manual.
Recommended:
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Clean the inside of the filter and the unit's housing once every two weeks;
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Replace the filter approximately every 30 days.
How can you tell when the filter needs to be replaced?
Reduced suction power may indicate that the filter needs to be replaced.
With regular use, it is recommended to replace the filter after approximately 30 days. One Alizé filter is designed for approximately 100 treatments.
How often should the filter in the Alizé vacuum cleaner be replaced?
Depending on the frequency of use, it is recommended to replace the filter approximately every 30 days for optimal performance.
One Alizé filter is designed to last for approximately 100 treatments.
What material are Alizé filters made of?
Alizé filters are made from a special cellulose material treated with synthetic resins, ensuring greater durability and moisture resistance.
Where is the serial number located on the Alizé unit ?
The serial number can be found on the product packaging, as well as on a white sticker on the inside of the motor unit's head.
Can Alizé be used for a pedicure?
Yes. Alizé is particularly well-suited for pedicure treatments.
What should you do if you need replacement parts?
Spare parts, such as filters, can be purchased on the 4BLANC® website or from official distributors, including Amazon.
If a part is missing or needs to be replaced, you can contact the 4BLANC® customer support team by emailing info@4blanc.com.
What is the difference between Alizé and Maéstro?
The main difference lies in the models' recommended professional applications and functionality.
Maéstro™ is 4BLANC®'s most powerful professional vacuum cleaner, designed for intensive use and high-volume milling. It is also equipped with a professional-grade UV disinfection feature.
Alizé™ also provides powerful dust extraction, but thanks to its lighter weight and portability, it is particularly recommended for pedicure treatments.
Both models provide highly efficient air filtration.
Installation
How do I assemble and attach the table mount/tripod? Is there a video tutorial available?
Yes. Each product has a QR code that provides quick access to video tutorials and user manuals with detailed installation steps.
You can also find helpful tips and videos on the official 4BLANC® YouTube channel.
The adjustable tripod is too stiff. How do I adjust it?
The tighter adjustment of the tripod's movement is designed to ensure stability.
If the tripod feels too stiff:
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Use the hex keys included in the kit;
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Adjust the white screw;
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Make sure the cord is not pinched or caught.
An example of how to adjust the Maestro is available in the video tutorial.
Will the device work with the voltage and electrical outlets in a specific country?
4BLANC® models are shipped in a configuration suitable for the specific region—with the appropriate plug type and mains voltage.
For additional protection, it is recommended to use a surge protector.
Does this UV/LED lamp work with all brands of gel polish?
Yes. The 4BLANC Smart UV Lamp —both the corded and cordless versions—uses technology that is compatible with modern gel formulations.
The lamp is compatible with various brands:
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gel polish;
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databases;
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building gel;
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solid gel;
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polygel;
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the ball
for polymerization.
Unlike simpler and less powerful lamps, which may not ensure complete polymerization of the material, the 4BLANC Smart UV Lamp is designed for the effective and even curing of professional nail materials.